Return policy

**Exchange & Return Policy**

At Khat Khat Handloom, we are committed to providing the best possible experience for our customers. Please take a moment to read our Exchange & Return Policy:

**Handloom Textiles:**
Please be aware that all our products are handloom textiles. Due to the intricate weaving process, you may find slight irregularities from one product to another. This is the unique charm of handcrafted textiles and adds to their character and beauty.

**Color Discrepancies:**
We would like to acknowledge that the colors of our products may appear slightly different due to various factors. These may include differences in photographic lighting sources or variations in your monitor screen or phone screen settings. We do our best to accurately represent the colors of our products in our photographs.

**Quality Assurance:**
Before shipping, each and every piece is meticulously inspected twice to ensure it meets our high standards of quality. This thorough quality check helps us maintain the excellence our customers expect from us.

**No Return & Exchange:**
Considering the nature of our products and our commitment to quality, we regret to inform you that we do not accept returns or exchanges. We request our valued customers to make their selections carefully.

We appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to reach out to us. Your satisfaction is of utmost importance to us.
 

**Unboxing Video Requirement:**

To ensure transparency and fairness, we request all customers to record a complete unboxing video from the moment the package is opened before removing or unfolding the product.

In case of any request for exchange due to a defect or incorrect item, the unboxing video is mandatory for us to process the concern.
Please note:
• Videos shared after unpacking or without the full unboxing process will not be accepted as valid proof.
• Without this, we will be unable to offer any return, exchange, or replacement.

This policy is in place to protect both our customers and the hard work of our artisans.

Thank you for choosing Khat Khat Handloom.